Frequently Asked Questions
Maintenance
Before move-in, the apartment is cleaned, carpets are cleaned, and any maintenance concerns are addressed.
Please submit a work order through the resident portal on our website. You may also email our office staff if that is more convenient.
No. You do not need to be present for a service technician to perform the work.
During business hours, the office can let you in. After hours, you must contact a locksmith.
Yes. Our maintenance team is available on site to assist with service requests and repairs.
Emergency issues are typically responded to within 1 hour. Standard work orders are usually completed within 48 hours of being received.
Yes. You are welcome to decorate your apartment as long as any changes comply with your lease agreement.
Amenities
The property offers a seasonal swimming pool, playground, horseshoe pit, BBQ area, and a dog park.
The pool and deck are open from Memorial Day through Labor Day.
Yes. Parking is available for residents.
There is no in-unit laundry. Each building has a shared laundry facility for residents.
Yes. We welcome your pets here.
There is a $300 pet deposit and $35 per month in pet rent.
Yes. There are breed restrictions, but no weight restrictions.
Yes. The community includes a pet park for residents and their pets to enjoy.
Each apartment includes a stove, refrigerator, dishwasher, microwave, and garbage disposal.
No. This property does not offer furnished apartments.
No. Short-term leases are not offered.
Yes. Corporate leases are offered at this property.
Yes. Packages can be held at the leasing office for residents.
No. There are no quiet hours or fees for communal spaces.
This property does not offer furnished apartments.
There is no fitness center on site.
There is no gym on site.
Admin
No. Tours are free for all prospective residents.
Walk-ins are welcome, but appointments are also available for your convenience.
The management team is available during posted office hours to assist residents.
The easiest way to apply is through our website.
Applications are typically approved within 24 hours, Monday through Friday.
The only up-front cost is the application fee.
Always communicate with staff about your apartment and situation. We are here to help!
Rent can be paid online through Rent Cafe.
Yes. Some monthly fees may apply.
Yes. Renter’s insurance is required.
To set up utilities like water, gas, electricity, and sewer, contact Colorado Springs Utilities online or by phone at (719)?448-4800.
You may choose any provider for internet and cable services.
Yes. A $300 referral bonus is available.
Guests may stay for a maximum of 14 days.
No. We do not offer discounts for longer leases or prepaying rent.
Equivalent to one months rent
Applicants must have a total household gross monthly income that is equal to or greater than 2x the monthly rent.
Rent can be paid through the online portal, by cashier’s check or money order.
No. You will need to pay a new security deposit at the new community.
No. Subletting is not permitted.
Location
Yes. Public transportation is available within close proximity to the buildings.
The community is near Fort Carson, Vasa Fitness, Highway 115, I-25, and several shopping centers and restaurants.
The community is served by Harrison School District 2.
The Bear Creek Dog Park is located within the community.
Yes. There are bike trails accessible near the community.
Residents can shop at King Soopers, Walmart, Sprouts, Natural Grocers, and Safeway.
The nearest coffee shop is Starbucks, about 1 mile from the property.
Directions
You can reach the community by car, bike, or public transportation. For the most accurate directions, use Google Maps.
The nearest cross street is Cheyenne Mountain Boulevard and Highway 115.
Didn't find an answer?
Our team is always ready to answer your questions.